pasukanjitu Casino & Sportsbook Data Care

This page describes what we collect when you use pasukanjitu and how we keep that data protected. We collect information to verify your identity, process your payments through DANA, e-wallet, mobile banking, and other local methodsand provide customer support. Our servers may sit outside your jurisdiction, but we handle your data under the same principles: minimise collection, secure storage, transparent use.

We operate under the understanding that access to pasukanjitu services is available only where local law permits. Your account data, transaction records, and betting history are treated as sensitive personal information. This policy sets out what we do with it.

What we collect and why

We collect your email address, phone number, and legal name during account setup. These are mandatory—we cannot process a deposit, verify your account, or send withdrawal confirmations without them. We also collect your national ID number or passport details for Know-Your-Customer compliance. Many jurisdictions, including those covering Jakarta and Surabaya, require this verification before any gambling activity.

When you use pasukanjitu, we log your IP address, device type, and browser fingerprint to detect fraud and unauthorised access. We record every bet you place, every table session, every deposit and withdrawal. This transaction log is retained for seven years to comply with anti-money-laundering regulations and to help settle disputes over betting outcomes.

We collect payment information when you link your DANA account, e-wallet wallet, mobile banking, or bank account. We do not store your full card numbers or bank credentials. Instead, we store a reference token that allows us to request payments on your behalf. Our payment processors (third-party companies that handle the actual transfer) see more of your details than we do—bank name, account holder name, transaction amount—but they operate under their own privacy contracts with you.

How we use your data

We use your identity information to prove you are who you claim to be. Before your first deposit, we cross-check your email against your phone number and national ID. If you request a large withdrawal—amounts that trigger anti-money-laundering thresholds—we may ask for a utility bill or recent bank statement to verify your current address. This is standard practice, not suspicion.

We use your betting records to calculate your account balance, settle winning bets, and generate statements when you request them. During major tournaments—Liga 1 seasons, Piala Indonesia qualifiers—we monitor betting patterns to detect suspicious activity (unusual bet sizes, rapid account changes). We also use this data to contact you if we suspect your account has been compromised.

We use your contact information to send withdrawal confirmations, account alerts, and customer support replies. We do not sell your data to third parties. We do not use your betting history for marketing to you or to other customers. We do not profile you based on your betting behaviour unless you have reported your account stolen or requested account recovery.

Third-party processors

Our payment partners see your transaction details. When you deposit via local payment or online payment, that payment processor records your name, phone number, and amount. They do not tell us your password or PIN. When you withdraw to a e-wallet or mobile banking account, the bank sees your account holder name and account number, but pasukanjitu does not store that number—we only store a reference token.

We use cloud hosting providers to store our servers. These companies may be based in Singapore, the Philippines, or other regions. Under law, we cannot move your data to countries with weaker privacy protections, but we acknowledge that multi-region storage is a technical reality. Our hosting contracts require these processors to use encryption and restrict access to your data.

If you contact our customer support team, your messages are stored in our ticketing system and may be read by multilingual agents in Bandung, Medan, or other locations. Each support agent signs a confidentiality agreement. We retain support transcripts for two years to handle disputes and improve our response quality.

Your rights

You can request a copy of all your personal data that we hold. Email us with "Data Access Request" in the subject line, and we will provide a machine-readable file of your account details, transaction history, and support correspondence within 14 days.

You can correct inaccurate personal information. If your address changed or your phone number is wrong, log into your Account Settings page and update it. For identity documents, resubmit a corrected version through the mobile app's Account Security section.

You can withdraw your consent to receive marketing emails at any time. We do not send unsolicited promotional emails as standard practice—only transaction confirmations and account notifications.

Cookies and tracking

Our website and app use cookies to keep you logged in and to remember your betting preferences (preferred odds format, table stakes). These are necessary cookies, not optional. Without them, you would need to re-enter your email and password with every page refresh.

We use analytics cookies to count how many users visit pasukanjitu, which pages they view, and whether they encounter errors. These cookies do not identify you personally—they are aggregated to show us traffic trends. You can disable these cookies in your browser settings without losing account access.

We do not use third-party advertising cookies to track you across other websites. We do not sell your browsing behaviour to advertisers.

How we protect your data

We encrypt data in transit using TLS 1.2 or higher. This means when you log in or place a bet, your information is scrambled before it leaves your device. We encrypt data at rest—account balances, transaction records, and identity documents are stored in encrypted databases. Only authorised systems can decrypt this information.

We limit access to your data. Customer support staff can see your account balance and transaction history, but not your password. Our fraud team can see your IP address and device fingerprint, but not your identity documents. Engineers can access encrypted backups only for emergency recovery.

We conduct annual security audits and penetration testing. If we discover a breach, we notify affected users within 72 hours and file a report with the relevant authority.

Policy contact

If you have questions about this policy or wish to exercise your data rights, contact our Data Protection team at [email protected]We aim to respond within five business days. For urgent account security issues, use the "Report Stolen Account" link in your Account Settings page—response time is two hours during business hours.

This policy was last updated on 1 January 2025. We may update this page to reflect changes in law or our operations. Material changes will be announced via email to all active account holders.